Triune Designs Blog: Web Design, Development, & Marketing

The new social web is great! Individuals can communicate with masses of people in an unprecedented manner. You can easily broadcast your thoughts, conversations, and opinions on sites such as Twitter, Facebook or on your own blog. There is a problem, though, with not having many checks and balances before publishing your voice: your mistakes will be re-told by hundreds of people along with the accompanying evidence.

A Classic Example
I came across this blog article discussing a “conversation” on Twitter between a reporter and a marketing expert. I am not going to provide my opinion on who is right and who is wrong. The important lesson to take away from this conversation is that your words and actions can haunt you.

Be careful that you do not get into a tirade on Twitter. Beware of bashing someone on your blog. Watch out for saying something offensive on Facebook. You should always be strategic with your words, but on the Internet this is even more important. Choose your words carefully because you never know who is watching.

Quick Tips
Here are a few tips on how to lessen the chances of writing those words you will regret:
1. Count to 10… or 100… or 1,000. Regardless of the duration of time, take a break and step away from the computer. This is a classic rule to follow, but it does work.
2. Check your ego at the keyboard. Remember that the social web is all about relationships. As a result, you run the risk of getting your feelings hurt once in a while. That is a reality; accept it, deal with it, and be prepared.
3. If you need, take the conversation offline. If it is something that is really important to discuss, talk with the other person on the phone or in person.

Your Thoughts
What other techniques do you use to reduce the chances of having a major blowout online? Have you ever done this?

The photo is courtesy of Arturo J. Paniagua on Flickr.